Assaya's Collaboration with NGOs
Preventing the spread of HIV/AIDS in remote Aboriginal communities.
Assaya collaborates with NGOs in remote Aboriginal communities to combat HIV/AIDS. Through innovative solutions and support, Assaya enhances the efforts of NGOs in preventing the spread of HIV/AIDS and improving healthcare outcomes.

The Problem
Non-Government Organisations (NGOs) delivering healthcare to remote Aboriginal communities in Australia, with high rates of HIV/AIDS, face challenges accessing diagnostic tools and providing crucial services due to limited community infrastructure. As a result, their ability to deliver quality healthcare and effectively address the specific needs of these communities is hindered.
Research Findings
Qualitative research conducted as part of the project has uncovered crucial insights that form the basis for empowering NGOs in their mission to combat the spread of HIV/AIDS in remote Aboriginal communities. Key research findings include:
- 21 times higher risk of STDs in remote Aboriginal communities.
- Aboriginal communities are twice as likely to be diagnosed with HIV.
- 20% of individuals in remote Aboriginal communities are living with undiagnosed HIV.
Research Insights
The research has revealed valuable insights into the challenges and pain points associated with addressing HIV/AIDS in remote Aboriginal communities. Key insights include:
- There is a need for targeted interventions in remote Aboriginal communities.
- Tailored strategies are crucial to address the unique challenges faced by these communities.
- There is an urgent need to close the gap in HIV/AIDS knowledge.
User Profile
Through research, two main personas were developed to gain deeper insights into the needs, preferences, and behaviours of the target audience. These personas represent typical users of the Assaya platform, enabling effective customisation of the product to meet their specific requirements.
Generating Possible Solutions
The team brainstormed solutions to address the unique challenges faced by international medical graduates (IMGs) during the registration process to practice in the Australian healthcare system. The main question addressed was:
How might we design the Assaya platform so that NGOs can easily and effectively target prevention and intervention strategies, which can lead to improved healthcare outcomes for remote Aboriginal communities?
Recommendations
Based on the research findings and insights, the following recommendations were proposed to address the challenges faced by NGOs in preventing the spread of HIV/AIDS in remote Aboriginal communities:
- Augment Assaya's dashboard for real-time monitoring.
- Optimise Assaya's dashboard for efficient test result tracking.
- Expand Assaya's resources for partner NGOs.
Conceptualisation
The design approach focuses on creating meaningful and user-centred experiences through research, ideation, and prototyping. User feedback and iterative design processes will be employed to ensure that the final solution effectively addresses the challenges faced by NGOs and meets the needs of remote Aboriginal communities.
The Solution
The Assaya platform will be designed to address the specific needs of NGOs working to prevent the spread of HIV/AIDS in remote Aboriginal communities. Key elements of the solution include:
- Enhanced dashboard: Assaya's dashboard will provide real-time monitoring capabilities, allowing NGOs to track and analyse data related to HIV/AIDS prevalence, testing, and intervention outcomes.
- Streamlined test result tracking: The dashboard will be optimised to facilitate efficient tracking and management of test results, ensuring timely diagnosis and appropriate follow-up.
- Expanded resources: Assaya will expand its resources, including educational materials and support services, to empower partner NGOs in their efforts to prevent the spread of HIV/AIDS and improve healthcare outcomes.
Summary
By leveraging technology, data-driven strategies, and collaborative partnerships, Assaya and NGOs aim to prevent the spread of HIV/AIDS, improve healthcare outcomes, and support the well-being of remote Aboriginal communities.